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with all your mind and with all your strength.
 Mark 12:30 (NIV)
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Links & Articles  (each will open a new window)


10 Ways to Ignite Your Creativity

21 Tips for Excellent Retail Customer Service

31 Sales Interview Questions

AAA Lodging Frequently Asked Questions

Applying the 80/20 Rule to Hospitality

Basic telephone etiquette - Telephone Ready Reference

Bean Counting 101 (A Free Accounting Course for
Non-Accountants)

Bits & Pieces

Convention & Visitors Bureau Local Search

Enhancing Your Hotel's Curb Appeal

Exasperating Email:  How to Send and Not Offend

Extended Stay Selling Tips

Howard Feiertag Newsletters

FREE Critical Sales Management Forms (in PDF format)

Fundamentals of Microsoft Office

Get Your Property Listed on TripAdvisor.com

Jeffrey Gitomer Newsletters

Hotel Management Companies Links

How to Organize an Office - 21 No Brainer Tips for Reducing
Office Clutter

Introduction to Microsoft PowerPoint

Is the Government Giving You the Business?  (part 1)

Is the Government Giving You the Business?  (part 2)

NCAA Members by Division

Principles of Modern Management

Principles of Modern Marketing

SEO (Search Engine Optimization)

Small Business Bookkeeping & Accounting

(Staff) Motivation and Retention

Stan Rosenweig's Top Ten Reasons I Won't Buy from You

The Sales Process Defined

Time Management Self-Diagnostic Tool

Trade Show Etiquette, Preparation, and more

Trends in Hospitality Sales/Management

Trends in Yield Management

Utilizing the Internet to Prospect

Virtual Tour Tips / Checklist

Dr. Alan Zimmerman Newsletters



Companies We Link To / Recommend (no affiliation!)

Abbott Printing
Constant Contact
Gallant Gifts
Hospitality SoftNet
Pinmart.com
PromoPlace.com
SalesForce.com
Signature Worldwide
StockPins.com
VistaPrint